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The Art of the Pivot, The Unexpected Journey to Success

By Olu Bolarinwa
Published in Pivot
September 27, 2023
2 min read
The Art of the Pivot, The Unexpected Journey to Success

Every startup experiences highs, lows, surprises, and moments of inspiration on their journey. We’re about to share a story that exemplifies this rollercoaster, showcasing the power of resilience, innovation, and the magic that can happen when a team is open to change.

A Dream Born from Pixels

A team of enthusiastic developers came together in the late 2000s, intending to develop an innovative online gaming experience. They designed their game to draw gamers worldwide with its captivating, cooperative online setting.

While the dream was big and the creativity poured into the project was immense, the market reception didn’t mirror their expectations. By the early 2010s, it was becoming evident that the gaming world they’d created might not meet expectations.

The Silver Lining

During those intense gaming development days, the team faced challenges coordinating and streamlining their internal communications. They built an in-house tool to make collaboration more effective, reducing dependencies on long email chains and frequent meetings.

This internal tool was nothing short of a revelation for the team. They realized that, outside the world of gaming, there existed a massive gap in the market: a tool that could make team collaboration seamless, organized, and efficient.

The Courage to Pivot

With this realization, the team boldly decided to shift their focus. They took their internal communication tool, refined it, enhanced its capabilities, and prepared for a market launch. Their pivot was a leap from the gaming world to the vast ocean of business software solutions.

The Underlying Factors of Success

Several attributes contributed to the tool’s swift rise in popularity:

1. Meeting a Genuine Need: The tool addressed a universal challenge faced by teams everywhere - efficient communication.

2. User-friendly Interface: Its adoption was swift, thanks to an intuitive design that required minimal training.

3. Flexibility: The tool’s ability to mold according to individual team needs made it stand out.

4. Word of Mouth: Its effectiveness led to organic growth, with teams recommending it to peers in other organizations.

Entrepreneur’s Tip

One of the most enlightening facets of this story is how it emphasizes the importance of adaptability and recognizing new opportunities, even in unexpected areas. Entrepreneurs should always be in tune with their operations, ready to seize upon serendipitous discoveries. Sometimes, a tool or process developed internally can become the next big external product. Always be keen, assess the broader applications of your creations, and don’t fear to pivot when it promises more significant potential.

The Big Reveal

By now, you might be wondering which startup this is. This transformative journey is none other than that of the now-famed team collaboration tool, Slack. Born from the ashes of a game named “Glitch,” Slack exemplifies the essence of adaptability in the startup ecosystem.

Conclusion

The story of Slack reminds us that the path to success is rarely straightforward. Staying observant, embracing change, and being prepared to venture into unfamiliar territories are essential for startups. Success may be just a pivot away.


Tags

#startup#innovation#adaptability#success#Slack

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The Benefits of Being a Startup, How Small Companies Can Out-Innovate the Big Brands.
Olu Bolarinwa

Olu Bolarinwa

Entrepreneur

Topics

Audience
Lean
Improvement
Minimum Viable Product
Pivot
Planning
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